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February Update: Hours & Guidelines

February Update: Hours & Guidelines

We're still working hard to keep our community safe!  We will continue to monitor CDC guidelines to provide a safe shopping experience for our valued customers and dedicated staff.  We so appreciate you choosing to shop with us safely and for taking the time to review our guidelines.


Store Hours

In an effort to prioritize safety precautions and to limit the spread of COVID-19, we are keeping our shortened store hours for February 2021. 

Monday - Saturday: 10am - 5pm

Sunday: 1pm - 5pm

Please note that these hours are subject to change at any time as we continue to monitor CDC and community regulations for COVID-19. Always refer to our website, social media, and store-front for the most up-to-date hours and shopping guidelines. You can also call the store before arriving at our location to confirm hours and current in-store capacity.


In-Store Shopping Guidelines

We are remaining open for in-store shopping by reservation with limited walk-in capacity.  Shopping reservations will be honored first for in-store entry.  You can book a shopping reservation on our website here

Gentle reminder that each shopping reservation is for one individual. If you are coming with a group, please book the appropriate number of slots or call us for assistance.

Customers are required to wear a face mask fully covering the nose and mouth in order to enter the store. We kindly ask that children above the age of eight wear face masks in the store as well. Upon entry, we request the use of our provided hand sanitizer and a temperature check for all customers before handling merchandise. 

Maintaining a six feet distance from other customers and staff is encouraged when available.  We have a set in-store capacity to also ensure social distancing can be maintained between customers and staff.

When arriving to the store, we ask that you wait outside the front doors until an associate can greet you, confirm capacity and appointment status, and then help you through our COVID-19 entry procedure.  You can also call the store to notify us you are at the doors if an associate is not present to greet you promptly.  If you are a walk-in customer and a line has formed, then we appreciate your patience in waiting in line.  If you have a shopping reservation or are arriving for a curbside pick-up order, then please notify the associate at the door or give us a call so we can assist you. 

We now have signs at the front door directing appointment shoppers and walk-in shoppers to their own lines, in hopes to ease the entry process!   If a line has formed at our closing time of 5pm, we will also be setting out a sign marking the end of the line based on how many customers we can responsibly fit in the store up until closing.  We thus encourage shoppers to arrive prior to 4:45pm to ensure they can enter the store before closing in case a line has formed.

You can read our full in-store shopping guidelines here.


Contactless Shopping Options: Curbside Pickup & Shipping

We know that many prefer to pick out their crystals, gifts, or ritual goodies in person, but we greatly appreciate it if you can shop contactless to free up limited in-store space for others.  We intuitively gather curbside pickup and shipping items intentionally, choosing crystals or other items that feel the most like you.  If you ever have a specific need or request, feel free to leave them in the notes section of your order and we will do our best to accommodate.

We currently offer free contactless curbside pickup on orders placed online or over the phone. If placed online, you’ll receive an email when your order is ready for pick-up.  Please note that Curbside Pickup orders can take up to 24 hours to be fulfilled. We kindly ask you wait till you receive your pickup email, or give us a call to confirm timing, before driving to our location for pickup.

We are also offering free shipping for domestic orders over $49+ and a flat rate shipping cost of $10 for all other orders.  We pack your items with the upmost care, and clear your crystals with sound, just like we do at the storefront, before sending them on their way to you.

We have also added the ability on our online store for adding a gift message to your order or shipping to multiple recipients!  We hope this will make your gift giving that much easier.


Thank You!

We truly appreciate the continued support we have received from the Body Mind & Soul community throughout this pandemic. If you have had a great experience with us, whether in person or online, we'd love for you to review us online!  We will continue to do our best to provide a safe shopping experience for our irreplaceable customers and staff.

Wherever you are, thank you for doing your part to reduce the spread and to protect our communities. Stay home, wear a mask, and stay safe, friends!

  • Post author
    Denise Welling